Privacy Policy

1. Introduction

Welcome to myalbie.ai, the direct-to-consumer version of Albie ("Albie," "we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard the personal data of individuals who access myalbie.ai or related apps and messaging experiences (the "Services"). By using the Services, you consent to the practices described here.

2. Information We Collect

The information we collect depends on how you interact with myalbie.ai. We collect data you provide directly to us, content generated through your activity, and technical information from your device.

2.1 Account & Profile Information

When you create or update an account we may collect:

• Name, email address, username, and preferred contact information
• Authentication data such as hashed passwords or single sign-on identifiers
• Optional profile details like avatar, study goals, and notification preferences
• Billing information submitted to our payment partners (we do not store full card numbers)

2.2 Content You Provide

To deliver the Services we collect the content you choose to share, including:

• Chat prompts, conversation history, and saved replies
• Uploaded notes, assignments, images, or other study materials
• Feedback you send about responses or product features

2.3 Purchase & Support Information

• Transaction records, subscription details, and limited payment metadata supplied by processors like Stripe, Apple, or Google
• Support tickets, survey responses, bug reports, and communication preferences

2.4 Device & Usage Information

We automatically collect certain data when you interact with myalbie.ai:

• Device identifiers, hardware model, operating system, browser type, and app version
• IP address, approximate location, language, and time zone
• Feature usage, clickstream data, session duration, and diagnostics like crash logs
• Cookies, local storage, and similar technologies used to remember settings and secure your session

3. How We Use Your Information

We process the information described above to operate a safe, helpful consumer experience:

• Provide, maintain, and customize the myalbie.ai chat experience
• Create study plans, reminders, and recommendations tailored to your goals
• Process purchases, verify eligibility for offers, and manage subscriptions
• Send service updates, feature tips, and marketing communications (only when you opt in)
• Monitor usage, debug issues, conduct analytics, and develop new features and safety systems
• Detect, investigate, and prevent fraud, spam, or violations of our acceptable use policies
• Comply with applicable laws, regulations, and contractual obligations

4. How We Share Your Information

We do not sell your personal information. We share data only under these circumstances:

4.1 Service Providers & Partners

We work with vetted vendors who help us deliver the Services, including:

• OpenAI and other AI infrastructure partners that turn your prompts into responses
• Google Cloud Platform, Supabase, and Vercel for hosting, storage, and authentication
• Stripe, Apple, and Google for secure payment processing and subscription management
• Resend and other communication providers for email and notifications
• Analytics, crash reporting, and customer support tools that help us understand product usage

These partners are required to protect your information and may only use it for the services we request.

4.2 Community Features

If you use optional community features—such as sharing prompts or collaborating on study lists—we will share only the information necessary to complete those actions, and you control what is visible to others.

4.3 Legal & Safety Requirements

We may disclose information if we believe it is reasonably necessary to comply with laws, respond to lawful requests, protect the rights and safety of Albie, our users, or others, or enforce our policies and agreements.

4.4 Business Transactions

We may share information in connection with a merger, financing, acquisition, or sale of assets. We will continue to protect your information and notify you of any material changes in ownership or use.

5. Your Privacy Controls

You have choices about the data you share and how it is used:

• Update profile details, passwords, and notification preferences in the app settings
• Download a copy of your chat history or other data by contacting us
• Delete individual conversations or close your account at any time
• Opt out of marketing emails through the unsubscribe link or your notification settings
• Manage cookies through your browser or device settings

6. Data Security

We implement administrative, technical, and physical safeguards—such as encryption in transit, access controls, and regular monitoring—to protect your information. No method of transmission or storage is completely secure, so we encourage you to use strong passwords and keep your credentials confidential.

7. Children's Privacy

The consumer Services are intended for people who are at least 13 years old (or the minimum age required in your jurisdiction). If you are between 13 and 18 you should use myalbie.ai only with the permission of a parent or guardian. We do not knowingly collect personal data from children under 13, and we will delete such information if we learn we have collected it.

8. Cookies and Tracking

We use cookies, pixels, and similar technologies to keep you signed in, remember your preferences, analyze usage, and deliver marketing that is relevant to you. You can control cookies through your browser or device settings, but some features may not function properly if cookies are disabled.

9. Data Retention

We retain your personal data for as long as your account is active or as needed to provide the Services. When you delete content or close your account, we begin removing it from active systems within 30 days and fully delete or anonymize it within 90 days unless we are legally required to retain it longer.

10. International Data Transfers

Albie is based in the United States but may process data in other countries where we or our service providers operate. When transferring data internationally we rely on legally recognized mechanisms—such as Standard Contractual Clauses—to protect your information.

11. Third-Party Links & Integrations

The Services may include links to third-party websites or allow you to connect external calendars, drives, or productivity tools. Information collected by those third parties is governed by their own privacy policies. We encourage you to review them before sharing information.

12. Changes to This Privacy Policy

We may update this Privacy Policy as the Services evolve. If we make material changes we will notify you via email, in-app notifications, or a prominent notice on myalbie.ai and update the "Last Updated" date above. Continued use of the Services after the changes take effect constitutes acceptance of the revised policy.

13. Contact Us

If you have questions, concerns, or requests about this Privacy Policy or our data practices, contact us: